Hello, I have already purchased the EA (the Prop Firm Robots App) produced by your company.

I would like to ask, besides FTMO, do you have any other recommended proprietary trading firms?

When I use the Prop Firm Robots App and set the risk to 0.5% of the total current funds while running multiple EAs, the decrease in margin causes differences in order size and risk.

If we break down the 0.5% risk based on the number of instruments, let’s say 3, then each instrument would bear a risk of 0.5% / 3 = 0.166%.

Is there a way to maintain consistent risk for each new position across different currency pairs? Rather than having varying risks due to the decrease in margin.

I also cannot log in and download. Please assist us.

Same here. Can you please take a look at this?

Same here.

Guys, this issue has been going on for a few days now. Can you please advise the community about what is going on?

Hello traders,

We have a few issues with the website but we are working to fix them. You can contact us in our Facebook page here to be assisted:

Kind Regards,
Nikos

Hi all, the problem has been solved for anyone who wrote here in the topic. For anyone else, either DM us at Facebook or go to your Account details and verify that all the mandatory fields filled. This would solve the issue with your access. If you’re having a missing info for your account, then the apps won’t be able to properly display your names.

All resolved thankyou Marin

Hi,

I have a submitted a Support Form regarding the Prop Firm Apps and have also sent a mail to support@ but have not received any response.

Can someone look into it please?

Moin

Hello Moin,

This is Marin from the customer support team. Thank you for getting in touch with us. We have received your request and will get back to you shortly.

hello sir i want to access to my account but i cant can you see for me please this my email

[email protected]

Please delete your browser cache and cookies and try again.

“My email address is [email protected]

I purchased a lifetime usage qualification, but recently my performance on Darwinex and FTMO has been poor. I use low-risk settings and change to the top three ranked strategies once a week. After three weeks, the performance has been very bad. I’m very frustrated and don’t know what to do. Can you help me?

Thank you”

I bought ea for propfirms and it work very bad. 7 loses and 1 win trade. I can’t do a strategy with that robots.

I need to get refund because it was written that there is no risk. And i can get my money back if there is no result.

Hello guys,

Marin here from EA Trading Academy support team. Thank you for sharing your experiences with our EAs.

I’m sorry to hear that the results have not met your expectations. We appreciate your feedback.

To trigger the refund process please fill out the refund request form with the necessary details and submit it.