Hello, I would like to request the cancellation of my one-year subscription, as I am not satisfied with the robots. Could you please let me know the process to proceed?

<p style=”text-align: left;”>Hello,</p>
<p style=”text-align: left;”>I found the issue. The activation limit was not reached. I managed to fix it by downloading the robots one by one.</p>

<p style=”text-align: left;”>Thank you for your message. It shows “current position closed” and “Turned off,” and the EA disappears right after I set the configuration. Only what is indicated on my screen remains.</p>
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Hello, I’ve been trying to activate the prop firm robots I purchased, but I can’t get them to work.

When I load them on the chart, it shows messages like “current position closed” and “Turner off”, and no trades are executed.