Community Forums › Forums › Ready-to-use Robots › Prop Firm Robots › Prop Firm Robots: Access Issues & Assistance
Tagged: Darwinex Zero, FTMO Robot, problem to coonect my account and download EA, prop firm robots app, Prop Firm Robots Plan, Refund, Robot App Software
- This topic has 150 replies, 48 voices, and was last updated 4 months, 3 weeks ago by
nectar.
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AuthorPosts
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September 16, 2025 at 6:39 am #472451
EASystem
ParticipantI know it’s a different EA. I’m using multiple EAs.
You don’t seem to be sure. Could you confirm?
Anyway I think we should be able to use one than more EA at a time otherwise it defeats the whole purpose of generating multiple EAs. Also it’s gonna take ages to have trades and complete a challenge.
Is it possible to get this fixed in the next version?
September 16, 2025 at 6:42 am #472452EASystem
ParticipantCan you please hide my name in the pictures? I don’t seem to be able to edit them anymore except my last post. Thank you
September 18, 2025 at 9:37 am #472656EASystem
ParticipantAs per the settings it should be for all experts:

What’s the quickest way to contact support? [email protected]?
What’s the quickest way to submit a bug to be fixed?
Is it possible to know when the bugs we submit will get fixed?Thank you
September 19, 2025 at 9:15 am #472728Marin Stoyanov
KeymasterHello, just log into your profile and click on the Prop Firm Robots App link under Webapps menu, or alternatively you can click on the Prop Firm Robots app from your profile page, under Robots.
September 19, 2025 at 9:16 am #472729Marin Stoyanov
KeymasterHello, just log into your profile and click on the Prop Firm Robots App link under Webapps menu, or alternatively you can click on the Prop Firm Robots app from your profile page, under Robots.
September 19, 2025 at 9:20 am #472730Marin Stoyanov
KeymasterHello, this setting prevents multiple Prop Firm Robots to open trades simultaneously, in your case the max EAs that can trade will be 2. The problem has been fixed. You need to download the robot again, or if it’s no longer available in the app, you can use the 15-days EA Studio trial and upload the robot there (via the Validator) and download it again, this will download the fixed version with the issue solved.
September 19, 2025 at 9:21 am #472731Marin Stoyanov
KeymasterHello, just log into your profile and click on the Prop Firm Robots App link under Webapps menu, or alternatively you can click on the Prop Firm Robots app from your profile page, under Robots.
September 19, 2025 at 9:21 am #472732Marin Stoyanov
KeymasterHello, just log into your profile and click on the Prop Firm Robots App link under Webapps menu, or alternatively you can click on the Prop Firm Robots app from your profile page, under Robots.
September 19, 2025 at 9:23 am #472733Marin Stoyanov
KeymasterHello, we can’t edit pictures, so I removed it from your post. The issue you described is solved now, and I replied to one of your above comments with instructions how to download the robot again.
September 19, 2025 at 9:24 am #472734EASystem
ParticipantHi, I know what this settings is supposed to do. I just explained it above. Please answer my questions. Thank you
Also how to not get notified of all the replies in this topic but just when one reply to our messages?
September 22, 2025 at 5:20 pm #472872Mariano Mills
MemberNice to hear
October 8, 2025 at 9:18 pm #473740nectar
Participanthow to refund?
October 8, 2025 at 9:18 pm #473741nectar
Participanthow to refund?
October 9, 2025 at 9:45 am #473745Samuel Jackson
MemberContact support https://algotradingspace.com/contact
What’s the reason for refund out of interest? Is there anything I can help with
Sam
October 9, 2025 at 5:48 pm #473755nectar
ParticipantI have already sent a message through the ‘contact us’ section, I hope you can reach out and help me
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