It’s not for a challenge account it’s a live account I was trying to use the bots for

This is the error It’s been like this for 3 days

 

Hi Glaston,

What is your account balance?

Alan,

It’s 25 k live funded account from infinity forex funds

The error message says auto trading disabled because the account has been changed.  Have you removed the robots from the charts and reattached to the charts?  If not try that!  Maybe even close MT4 after removing the robots.

Alan,

Hi Glaston,

Sorry I see that after the trading disabled error message I see where it says auto trading enabled today.  So the robot looks like it is working.  Test the robot by backtesting with the Strategy tester.  If the backtest shows it is taking trades then just give it some more time to place a trade on your live account.

Alan,

I have tried today but it’s not trading need a support to fix can someone help??

Hi Gleston,

I asked the support team to take a look at your issue.  However, in the mean time I did a backtest using EA Studio, which is the same way the FTMO app works.  The following shows the results of the backtest and gives an idea of how many trades AUDCHF made over the last one month.  To me it looks like AUDCHF is working properly on your 8cap account.  The problem appears to me that AUDCHF just has not placed any trades lately.

Alan,

Where can I find the “strategy tester”?

OK so, quick question for you guys.. I bought the “Forex Gold Investor” yesterday and installed it.  I used the setfile that Petko dropped under his video.   With this setfile there have been no trades taken.   I see a smiley face.  I’m wondering if I need to do additional tweaking.   I used to work with a few other EAs including one called “Firestorm Scalper” which was pricey but I have stopped using it because it’s martingale and it kept hitting my equity stop, over and over again.   I decided to try this one instead because it trades with the trend.   I’m a travel nurse and burned out and been trying to get this going as a side gig for a while now and seems like I’ve been spending a lot but nothing has been working.  Thanks for any help.

Hi Gypsy,

You need to give the Expert Advisor more time to place a trade.

Alan,

Hi Gypsy,

Look in MT4/MT5 View tab or Cntrl+R.

Alan,

Hey, thanks man