Top 10 EAs: Access Issues & Assistance

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  • December 17, 2024 at 4:03 pm #384317
    Marin Stoyanov
    Keymaster

    Glad to hear that. In most cases we see that users are trying to download an asset for which they don’t have a license.

    December 21, 2024 at 7:37 pm #385089
    Jeremiah Say
    Participant

    Hi,

    I am not able to download GBPJPY which is newly added for existing user. What should I do?

    December 21, 2024 at 8:08 pm #385102
    Alesamo
    Participant

    Same here, download not possible despite a valid lifetime subscription for FX pairs… Also – while I appreciate that a new pair was added, I don’t really understand why AUD or CAD pairs are not considered at all but instead another JPY pair was chosen…

    December 24, 2024 at 5:05 am #385476
    Jeremiah Say
    Participant

    Hi, Any updates?

    December 24, 2024 at 5:30 am #385477
    Jeremiah Say
    Participant

    It has been fixed. Thank you

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