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It’s very disappointing that there’s just no way to get intouch with the people here at EA Trading Academy. I’ve left items in the forum, I’ve sent emails and no response. Why can’t there be someone in charge to monitor at least the emails?
So I checked my demo account last night to get ready for today and I noticed that as of end of day Friday I hit my max drawdown of 8%. Again I am asking about options?
Hi Mariano,
Sorry to hear that its been a bad trading period.
Can you please share how you selected your EAs to trade and what risk you are using please? So I can help you as best I can.
Cheers,
Sam
I was doing medium risk. I was going off of the graph the first week, then for the second week I selected the top 5 EAs.
Hello Mariano, I also feel that this forum is very quiet. I am sure there are many who bought this robot, but where are they all?
I really hope there are profitable traders who can guide us to pass the challenge and have consistent payouts every month.
I was informed that due to an excessive amount of spamming coming in on their side alot of our messages are getting lost. They’re working on setting up a new system which will include a section where you can submit a ticket for issues, advice, etc. Hopefully by the end of next month.
Hi, I completely understand your frustration. We’re working on a new system that will make customer support much faster and easier. Also we might offer priority support for users who actually purchased products from our website. In the meantime you will receive a reply to your emails as soon as our support team reach the queue.
The problem is what we should do now because we still don’t know the best way for this to become profitable, should we just wait or what?
Hello Mariano,
I wanted to share that we are also trading with medium risk. In order to help you further, could you please explain how you select your EAs? Specifically, I’m interested in knowing which time frames you use and how you organize or sort through the different strategies. This will help us better understand your approach and provide more tailored support.
Hi Mariano. Some additional questions so I can help better;
1- What is your trading experience?
2 – What kind of account are you trading this on (demo, live, broker etc)
3 – Have you compared any real time tradng results with the backtest.
I would always recommend trading with the lowest risk, and 1 or two weeks in trading is totally meaningless in my opinion as all strategies have drawdowns and stagnations much longer than this and that is normal
Hi
im having trouble logging into my account , seems to be the same issues as other people on here i go to the app and it asks me to log in even though I’m already logged in , then if i click log in again it takes me back to the dash board.
i bought a life time sub this time last year order number #267899Hello, I’ve been trying to activate the prop firm robots I purchased, but I can’t get them to work.
When I load them on the chart, it shows messages like “current position closed” and “Turner off”, and no trades are executed.
Hi Maie-Catherine,
First of all, thank you for being our valued client and for choosing our prop firm robots — we truly appreciate your trust in us.
Regarding the issue you’re facing, could you please share a screenshot of your chart along with the exact messages you’re seeing, such as “current position closed” and “Turner off”? Having that visual will help us pinpoint what might be going wrong and guide you step-by-step to get everything working smoothly.
We’ll make sure you’re up and running as quickly as possible.
Hello John,
Thank you for your message and for sharing your order details. It looks like you may have reached the wrong forum — we don’t handle accounts or subscriptions for the service you’re describing.
We recommend contacting the support team of the company you purchased your lifetime subscription from. They should be able to assist you directly with the login issue you’re experiencing.
