Prop Firm Robots: Access Issues & Assistance

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Viewing 15 posts - 136 through 150 (of 155 total)
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  • #472451 Reply
    EASystem
    Participant

    I know it’s a different EA. I’m using multiple EAs.

    You don’t seem to be sure. Could you confirm?

    Anyway I think we should be able to use one than more EA at a time otherwise it defeats the whole purpose of generating multiple EAs. Also it’s gonna take ages to have trades and complete a challenge.

    Is it possible to get this fixed in the next version?

    #472452 Reply
    EASystem
    Participant

    Can you please hide my name in the pictures? I don’t seem to be able to edit them anymore except my last post. Thank you

    #472656 Reply
    EASystem
    Participant

    As per the settings it should be for all experts:

     

     

    What’s the quickest way to contact support? [email protected]?
    What’s the quickest way to submit a bug to be fixed?
    Is it possible to know when the bugs we submit will get fixed?

    Thank you

    #472728 Reply
    Marin Stoyanov
    Keymaster

    Hello, just log into your profile and click on the Prop Firm Robots App link under Webapps menu, or alternatively you can click on the Prop Firm Robots app from your profile page, under Robots.

    #472729 Reply
    Marin Stoyanov
    Keymaster

    Hello, just log into your profile and click on the Prop Firm Robots App link under Webapps menu, or alternatively you can click on the Prop Firm Robots app from your profile page, under Robots.

    #472730 Reply
    Marin Stoyanov
    Keymaster

    Hello, this setting prevents multiple Prop Firm Robots to open trades simultaneously, in your case the max EAs that can trade will be 2. The problem has been fixed. You need to download the robot again, or if it’s no longer available in the app, you can use the 15-days EA Studio trial and upload the robot there (via the Validator) and download it again, this will download the fixed version with the issue solved.

    #472731 Reply
    Marin Stoyanov
    Keymaster

    Hello, just log into your profile and click on the Prop Firm Robots App link under Webapps menu, or alternatively you can click on the Prop Firm Robots app from your profile page, under Robots.

    #472732 Reply
    Marin Stoyanov
    Keymaster

    Hello, just log into your profile and click on the Prop Firm Robots App link under Webapps menu, or alternatively you can click on the Prop Firm Robots app from your profile page, under Robots.

    #472733 Reply
    Marin Stoyanov
    Keymaster

    Hello, we can’t edit pictures, so I removed it from your post. The issue you described is solved now, and I replied to one of your above comments with instructions how to download the robot again.

    #472734 Reply
    EASystem
    Participant

    Hi, I know what this settings is supposed to do. I just explained it above. Please answer my questions. Thank you

    Also how to not get notified of all the replies in this topic but just when one reply to our messages?

    #472872 Reply

    Nice to hear

    #473740 Reply
    nectar
    Participant

    how to refund?

     

    #473741 Reply
    nectar
    Participant

    how to refund?

     

    #473745 Reply

    Contact support https://algotradingspace.com/contact

    What’s the reason for refund out of interest? Is there anything I can help with

    Sam

    #473755 Reply
    nectar
    Participant

    I have already sent a message through the ‘contact us’ section, I hope you can reach out and help me

Viewing 15 posts - 136 through 150 (of 155 total)
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