Community Forums › Forums › EA Studio › EA Studio Connection Problem
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Jay-r Yuzon
MemberHi Petko,
While using EA Studio, this suddenly happened. Do you know how to fix this?
Cheers,
Jay-R
Petko Aleksandrov
KeymasterHey Jay-R,
I never see it before.
Did it work when you refreshed?
Jay-r Yuzon
MemberHi Petko,
I tried refreshing it several times but it gave the same results.
I just decided to wait for another day and tried opening EA Studio again. It’s fixed now =)
Miroslav Popov
MemberHello Jay-R,
Thank you for the report!
It was a hackers attack on our webserver. We have protection and a diagnostics system that keeps the application and the users’ data safe.
The system turned off EA Studio automatically. It was offline for about 3 hours. Now all function work well.
We adapted the protection system to the new attack and it will prevent interruptions of such kind from now.
Trade Safe!
Popov
Petko Aleksandrov
KeymasterThank you, Miroslav, for making this clearer.
Jay-r Yuzon
MemberThank you for the response Popov. And thanks for the transparency as well.
Petko Aleksandrov
KeymasterGlad to hear the honesty. Hopefully there will be no further issues.
Roman
ParticipantGlad to hear from you Mr Popov! Glad everything is all good.
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